Customer Ratings & Reviews

Extended warranties make sense for our business and we have had several occasions to use them. Overall, the Geek Squad has been a pleasure to work with.

I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.

Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps. Dont forget to add it!

Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

Hopping for the best. It gives me a little comfort.

It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

I honestly haven't had to use it yet, but believe me I will.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

They helped me fix my computer which allowed me to countine my work

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.