Customer Ratings & Reviews

always helpful to have, they have help with every problem ive had so far

The appointment was quick and convenient for me. The staff was nice and very knowledgeable

Smartest thing I ever did definitely will get warranty on every product I get

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

It is very effective and I highly recommend it, so cool.

I don't have the complete money to pay the extended guarantee.

These guys(and gals) are amazing! Super friendly and helpful!!

I get a warranty on everything I buy from Best Buy!

It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!

Never disappoint, i get my protection woth every purchase.

This is the best investment I have made relative to computers and products.

This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.