Customer Ratings & Reviews

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

I bougt the extended 3 year protection plan for y HP Envy 16 gb . Its great to have peace of mind!

Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

This item was exactly what I wanted. Easy setup. Worked exactly as it should.

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.

I really needed this product for me and my family to have

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

I bought many computers over the years. the coverage is nice to have as you never know when you'll need it. all previous work was satisfactory

Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.

I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.

Extremely worth it, always helped me when I need it.

hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

Love that I have protection just in case anything happens