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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,806 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was told to get protection on all electronics use for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they never fail to remind me ahead of time when I need to renew the yearly coverage. And doing so is super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always a good idea to get this because you will never know. You pay more but it’s worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have an extra warranty on my products. I have always been happy with the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is something that I believe you should always buy. Because you never know when something will breakdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is a very much needed product. I enjoy this product and it works very well for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is a very much needed product. I enjoy this product and it works very well for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is a very much needed product. I enjoy this product and it works very well for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job as always. I have counted on this company for many years and they have never disappeared me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage for piece of mind. You use with 3 devices. I have a daughter in college and she needs her laptop. We have used this plan before and they are very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect any device I get from best buy but with the one year warranty it cant be renewed. With the two or three year it can be. That's the only thing I don't like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided full coverage of my product; I can't say thank you enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service and the Geek Squad fixed my issue quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great knowledge. Glad to have a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a service we use very often, but it has come in handy when needed. They are always very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

    I would recommend this to a friend