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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 11,839 reviews
  • Rated 5 out of 5 stars

    no accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that any problems I have I'm protected on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Everyone who has a child at home should get it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Confident!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient purchase. A necessity, especially if you’re looking to purchase anything electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goodplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great plan. I usually don't buy these, but this one has been very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jens Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection everyone needs to get it never know whats going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service, best in the industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident coverage everyone needs. Simple to setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accident Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for accident coverage, everyone needs it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always fix my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my computer there and i loved it, the people that work there are awesome They are helpful and always fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

    I would recommend this to a friend