Customer Ratings & Reviews

Great product for the price would recommend anyone getting it

Had this since September 2024 and it's November 2024 and So far I love it. I love the versatility of it and especially that it's touch screen and pretty affordable. I purchased the bamboo stylus to use w this And it works well.

Was only able to use it once..but was fast and was able to get laptop fixed..

Absolutely love they have this service available for purchases, life always happens and you never know what may happen

It gives me peace of mind knowing that if I encounter issues, I have someone to call to take my computer. That alone is priceless, thank you, Best Buy.

Great laptop! Solid build and easy to handle. A tad bit heavy.

Geek squad took care of me with my computer issue and resolved my problem

Glad the have the coverage. Seems well worth the money to have peace of mind for a few years.

Best buy warranties are always a good deal, yes they are pricy but they cover what they say they will cover, and it's easy to drop off your laptop for them to fix it, you don't have to mail it anywhere.

Amazing customer service. The team was patient, knowledgeable, and professional.

I am relieved to know if I do something stupid, the Geek Squad is there to help.

It’s always nice to have that security of having the geek squad help you with any issues you should have with the computer processor, etc.

How are you not going to purchase this protection plan?! With expensive purchases comes the potential for expensive accidents. Thankfully I can rest easy bringing my $3k laptop to coffee shops, class, social gatherings, and just about anywhere else knowing if the worst happens then I’m completely covered.

Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

I brought my laptop many times for repair and every time they did a great job.

This is for anyone who doubts the value of the accidental Geek Squad protection. I had my previous computer for a couple of years. I brought it to my daughter's house where I worked on a project at the dining room table. My granddaughter came by just as I was typing. She tripped on something and dumped a whole glass of liquid into my computer. Amid the shattered glass, and puddled floor, were her tears. But any tears I might have felt, never came to be , because Geek squad came through for me and when they couldn't fix it, they bought me a new one. Yay!!

I have purchased a few laptops from Best Buy over the last few decades and I am such of huge fan of their purchase options and their Geek Squad support. I am a die-hard Geek Squad fan, they are so professional and efficient. Everyone should be buying their computers at Best Buy. You really can't go wrong.

The agents sent out my laptop to be fixed, but as it was going to be more expensive to repair than was worth it, I was refunded for my laptop instead.

This works perfect for office use. I enjoy using it for everyday online as well.