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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 11,839 reviews
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need than need it and not have it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Geek Squad protection to my granddaughter's Acer laptop. No worries if something happens..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sets up all new computers and keeps all our family technology working efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a backup like this one you never know when accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks and answers all questions when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have when you buy open box with protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, worth the money, having assistance anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives polite and friendly customer service. Happy with our purchase. Will buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and set up my new Lenovo laptop. It's a little pricey but will use the service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    My grandkids love the laptop and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three more grand kids in college and need the same deal on least one computer. The staff is great but I need help with my grand kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use in this product but I have used one before. Very simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help. Friendly and very knowledgeable. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you, always buy the warranty whenever you buy electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Was able to answer my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upsell on the service and since I am always on the go, it's comforting to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Definitely worth it when it comes to buying a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop's broken screen in no time at all, even though it had to be shipped out of state. Polite, courteous, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BF spilled lemonade on his laptop. Fortunately I had purchased the Ooops policy. So worth not paying for the entire new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my computer twice. I was able to get it fixed first and store credit the second time. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with taking out Geek squad. It’s less than having to replace a damaged item

    I would recommend this to a friend