Customer Ratings & Reviews

Always get the protection. If anything happens to your item, worth every penny!

Always get extra protection on devices, to insure long lasting the life of the product

Haven't had to use the service yet, but will let you know when I do.

Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

This gives a wide range of coverage including accidental which covers everything that could go wrong or happen

Is a good options for guaranteed........and protection.............

Very useful very supportive amazing terrific astonishing

much needed protection and they helped me pick out the right things that I needed

I needed this for my purchase and wanted to be pleased so I 'm very happy with it

Great peace of mind knowing our equipment is protected - especially since we travel with is so frequently!

One of the best coverage u don’t need to deal with a third party used this plan for so many items

Great knowledgeable agents that will help you. They know pretty much anything.

i like it because i could return it for exchange for a new one.

Always provide great service and warranty. I recommend getting the coverage.

Great laptop for kids for school. Protection plan great

Always love getting the protection plans that actually protect the product!

Normally expecting better than average quality from Asus, it seems laptops are the exception. As a previous owner of a fairly large computer company I sold many Asus products and they sold for a premium due to the quality in workmanship and manufacture consistency. This open box Asus Q524auk has been constant problems from the moment I took it out of the box. All ports on the left side never have worked- 2 USB, Card reader, audio. The so called USB type C is just a USB 3.0 in type C port shape. Also it is a poor design and absolutely will not hold a USB type-c connector. Of the 2 USB 3.0 ports on the Right side, only one maintans a sustaned connection and runs at full 3.0 speeds. The other 3.0 port power cycles every 3-6 min and rarely connects at 3.0 speeds. The backlit keyboard has gotten dimmer and dimmer to where 75% of the keys are hardly illuminated. The BIOS resets to factory default about every 4th time it gets restarted. On mine (open box) the bottom panel fell off right away and three ribbon cables and two pieces of broken cable connectors that had been soldered to the Motherboard fell out, as well.only one screw was holding the battery in place. I bought it in January 2018 and as of March, it had quit working completely.

Great value on protection for kids netbook. Hopefully don't need to use it.

Search for a review because I have not had to use my protection plan but hopefully when the time comes they will pull through for me