Customer Ratings & Reviews

This product is great to have. When I have computer problems they help me in a efficient way.

Great to have for peace of mind. Thank you Geek Squad die being there when needed!

Needed this to help me decide on a big purchase. If I know I have this then I'm good. Buy the safety net

Geek Squad always helpful when needed. Getting a timely appointment isn't hard to do.

like a friend they are there when you need them so dont leave the store without them

I always get device protection you just never know when something is going to happen

I love the geek squad, there always available to help me, with my questions and help me with my

I have Geek Squad for more than two years one of the best thing I ever did

Right now I'm waiting on the repair and return of his laptop but I quite sure it will be done right

Much needed for any purchase of electronics over $300

Love this service. My laptop fell and the screen shattered. It was replaced at no cost. Can't beat it.

I always purchase protect by Geek Squad because it is worthwhile.

Great service and fast fixing. Any electronics you buy would recommend to buy it.

Protection always good cant go wrong little extra cushion always the best

A must have to protect your investment, especially for school age gifts.

Traveling quite a bit and knowing we have the safety this warranty provides is comforting.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Protection is a good backup for problems. You never know when an accident will happen.

Got this to cover laptop from any type of damage if would ever have to use it will help out

They set up my fathers computer and installed all necessary software and made it easy for him to use.