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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11817 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 11,817 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the Geek Squad for my computers and I always have the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as we shop at Best Buy, this saved money AND protected more of our items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are well worth the money paid, in my opinion. Takes away the stress of possibly ending up with a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service for tech, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and works great on all items whether item was purchased there or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Nice to have in case of a mishap. Worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use but its always good to have insurance in case of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very umportant having insurance on this products, is peace of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use it but we are glad we bought it because I’m sure it’ll get used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this just incase anything goes wrong with my laptop. Geek Squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were great in setting up the new computer and transferring info over thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet for my macbook but ive had help with Geek Squad in the past and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy to renew our subscription to Geek Squad - they have been really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helfpul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy to renew our subscription to Geek Squad - they have been really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free battery replacement!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal considering they replace the battery in case u need a better performance....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Best in www

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service means peace of mind. I could not have asked for anything more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want best buy to make the feel squad protection plan more affordable. Other than that I do not have any complainants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plan if you nee d additional protection. Customer service very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to take computer tower and new laptop in to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made an appointment to take our new laptop and tower in for Geek squad to do the set up. When I received a call that it was ready I asked the gentleman on the phone if we would be instructed on how to use it when we picked it up. When my wife arrived she was told that due to Covid they would not be able to help her. But the service was at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a protection plan for almost all merchandise. Only exception is video games.

    I would recommend this to a friend