Customer Ratings & Reviews

always got an extended warranty. I buy lots of stuff at Best Buy. Always got an extended warranty. Highly recommend A+++

I bought a open box excellent item, so i think this protection plan worth the money

I have not need services yet but have comfort in knowing its available to me if I need it.

Great service that gives me peace of mind with my kid away at college.

BEST BUY GEEK SQUAD IS EXCELLENT SERVICE AND I FEEL CONFIDENT HAVING THEM

I ordered the computer and tgen received an email for my daughter to come in for free setup help and training. Very pleased.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Good to have Geek Squad for any product you buy from Best Buy. Great piece of mind.

Great help getting my computer going !!!!!!!!!!!!!

Very umportant having insurance on this products, is peace of mine

This is my 2nd GSP plan and my hp has been fixed twice. there is a delay of about 2 weeks while its being fixed

Great service! Quality and everything the best. Best Buy is the beat

Worth the purchase since I bought my daughter a laptop. Never know what might happen.

Had to use the Geek Squad. Hsd peace of mind knowing that the problem would be fixed.

Great to have for added protection. Having kids I definitely needed this.

Great product will recommend to others. Will share this with others.

Great value and terrific service!!!!!!!!!!!!!!!!!!!

Would not buy a computer without it. But we have never had to use it

purchased Geek Squad coverage for extended warranty on recently purchased laptop.

THANK YOU FOR HELPING ME LEARN A LOT MORE ABOUT HIGH TECH.