Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11917 reviews
(11,917 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must needed service ...............................................................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek Squad! They are always great to work with.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been a great go to service for protection of all my electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always had good luck with the plans from best buy. Quick easy replacements
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know agents are available when needed. Good friendly quick service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squads protects my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love bestbuy Geek squad, never get a computer without the geek squad prodection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase that I’ve made. I’m so please with the service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price. Perfect for my son (age 7)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice piece of mind those is. That God forbid something happens you are covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent choice to protect your item I always use it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection plan for peace of mind. You never know when this may come in handy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hope not to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly have not needed to use it...thank God...I just got the Chromebook.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel so comfortable having this protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for any accidents on my new laptop. Ease and security for my peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really is a great service to have when you drop, abuse, or mess up your system.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great knowledgeable staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always willing and able to help. Installed new products updates on laptop. Great service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thankfully i was able to replace a damaged laptop with this protection without any hassle
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They found the problem sent it out and the problem was resolved
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
losing long time customers over poor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Geek Squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great people at geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best repair and understandable people ever really great people
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
