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Customer reviews

Rating 4.6 out of 5 stars with 11917 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 11,917 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must needed service ...............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always great to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great go to service for protection of all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good luck with the plans from best buy. Quick easy replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know agents are available when needed. Good friendly quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads protects my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy Geek squad, never get a computer without the geek squad prodection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase that I’ve made. I’m so please with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Perfect for my son (age 7)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice piece of mind those is. That God forbid something happens you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice to protect your item I always use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for peace of mind. You never know when this may come in handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope not to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly have not needed to use it...thank God...I just got the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel so comfortable having this protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for any accidents on my new laptop. Ease and security for my peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a great service to have when you drop, abuse, or mess up your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing and able to help. Installed new products updates on laptop. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thankfully i was able to replace a damaged laptop with this protection without any hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They found the problem sent it out and the problem was resolved

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    losing long time customers over poor support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people at geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best repair and understandable people ever really great people

    I would recommend this to a friend