Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11817 reviews
(11,817 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
losing long time customers over poor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Accident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice piece of mind those is. That God forbid something happens you are covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best service plan. Get it its worth it!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidents happen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind is important! This is a great warranty and must have for electronics!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved me tons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the charging cable messes up it was replaced and saved me $60. Then when the laptop was damaged it was replaced!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This was just what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best protection you can get. You don't appreciate it until you need it. Love the guys, always so helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good perfect Amazing coffee best Nice nice nuce xoffe nice coffee
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a decent price. Always good to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Clear help. Kind informative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help in the store and at home. I miss seeing them in person. And have more questions
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covers my new 2020 DELL I7 7000 2-in-1 Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a three extended warranty to cover my new 2020 DELL Laptop 17.3” I7 17.3” 2-in-1 Gamer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have 3 year geek squad protection plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job at selling me 3 year plan for protection on lap top. Covers spills and falls/breaks.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know if my daughter's laptop has any issues, Best Buy will the care of it. Even if I'm not available to take care of it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection plan for peace of mind. You never know when this may come in handy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BestOneForMyNeeds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the one for me. I am glad I asked the Sales Rep in the store for advice.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel so comfortable having this protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for any accidents on my new laptop. Ease and security for my peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
i wouldn't recommend buying electronics anyway els
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wouldn't recommend buying electronics anyway else. great service, easy to deal with.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont know have not had to use it but I'm sure when the time comes it will be great
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had no issues at all with this computer. Have not had to contact Geek Squad at all.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone willing to pay 15 percent of their original cost
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great knowledgeable staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always willing and able to help. Installed new products updates on laptop. Great service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
