Customer Ratings & Reviews

Been using for all most a year now and it worked perfect!

The geek squad is the most helpful experience. I love the quick sign in appointments.

Love this microwave it is so nice and fancy I can’t believe it

good service for protection, but long wait time for certain items. some don’t know what knowledge they need for assistance

I think this its the best thing u can do and get warranty for all your laptops.

Much cover is needed when you purchase electrics..

Great purchase so far. No issues yet to actually activate

Geek squad service is a no brainer. Don’t leave the store without it. It’s a money saver

Geek Squad was great when we called to get help to set up our new laptop. Great service.

Having Geek Squad Protection is a wonderful feature it gives you peace of mind on your purchased items

Geek squad is always the best. The fastest. The most knowledgeable and easiest to deal with

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

the attachments and geek squad go together and very much needed

Great product to protect your investment from any possible outcome.

Great product to protect your investment from any possible outcome.

The agents answered all of the questions that I had quickly

Would recommend to anyone making any type of electronic device purchase. It will be money well spent if needed.

THEY CAN FIX ANYTHING OR THEY WILL REPLACE IT WITH A BRAND NEW ONE

Full protection for laptop, covers accidental damages as well

Geek squad great customer service!!!!!!!!!!!!!!!!!