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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 11,824 reviews
  • Rated 5 out of 5 stars

    Good product. Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great value. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad protection and get it whenever I buy something

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow, laptop never repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best I’ve been using them for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have , but a little pricey if you have to come out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband first laptop. Can't go wrong with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind to not have to be so worried about my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never have to use this, but a great price for such a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan for my computer was great Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your teenager gets new tech, this is absolutely what you need to have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Purchase again. Great value compared to the other products I looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Purchase again. Great value compared to the other products I looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM HAPPY THAT I CAN GET HELP IF I NEED IT WITHOUT ANY PROBLEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never to careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet, but I know that it is there when ill need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad because if something get broken, they will replace it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free privildged and being looked after on priority.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use geek squad in the past and they were on time and very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new T.V. For peace of mind I decided to purchase 3-Year Accidental Geek Squad Protection just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop. Haven't had to use this yet but good to know that I have Geek Squad protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    o always get this coverage for all my electronics nothing better

    I would recommend this to a friend