Customer Ratings & Reviews

Very helpful with helping me set up my new laptop and walked me through all of the features

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

These always come in handy and are the reason why I love doing business with Best Buy! They can be a real life saver. I’ve had a camera go down, and Best Buy replaced it on my warranty with a brand new one and had it shipped to my house

The protection plans are always the best thing to get. Has saved me more times then i want to admit.

I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

Love geek squad. Feel better knowing my product is protected.

Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

Absolutely the best purchase I have ever made. It was so easy to use. The Geek Squad teem was amazing. I will always buy a warranty!

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

Peace of mind with the kids using computers. Ya just never know.

Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.