Customer Ratings & Reviews

I called just about questioning stuff very friendly and found out more then was trying to great people

Great service explained everything i needed too know and great protection worth the extra money for sure.

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

Great service that I hope to not need but will if I have to.

A solid service that allows repairs on products that you need fixing.

Great help selecting the product. He was very professional help me with everything I need.

Replaced a few things .easy no hassle and almost always in store same day.

Takes care of want needs to be done or fixed great service

Geek squad rocks get their protection for everything you buy now

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Its good to have incase of the situation wat ever they mite be better some than nonee

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

They helped me when my lenovo laptop was having issues and they were really nice!

Nice to know I have a little extra warranty, sure hope I don't have to use it tho

Never had an issues to need to use the protection plan but glad I have it in case I need it.

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop