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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,792 reviews
  • Rated 5 out of 5 stars

    Always get the Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I love the fact that anything goes wrong my product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was ok I never had to used the service. But, it was there in case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest computer I have owned wouldn't ask for nothing better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad protection plan is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years is the best deal and protects my computer from accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED BY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my Chromebook quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blazing Fast and Blazing Hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended earranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service for the items always buy insurance on my items at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty wether

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was sure to sell us on the advantage of havinf the extra protect warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop with very simple purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've never used the geek squad but they seem very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

    No, I would not recommend this to a friend