Customer Ratings & Reviews

I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

Friendly chat for finding proper mouse. Gave me many options in different price ranges.

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

No matter what I do they will replace or fix the gear. Accidents happen

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

Reasonably priced for a one year warranty. Geek squad was very helpful!

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

Thank you guys for this feature. Great to have, if you have any issues.

They help me with my computer and showed me what to do with it

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Good service and very good business and takes care of customers

Have protection for years here and had no issues at best buy

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.