Customer Ratings & Reviews

So far so good, will have to wait until I break something.

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Work good got iit at a good price and buy again will tell everyone

First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

we love all Best Buy plans, they are effective and they always provide great service to us as customers

I'm excited to have this, especially for those of us that are computer illiterature

Having protection is a big deal in my household im greatful.

i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time

Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

Great getting this for my laptop. Dont have to worry

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

nice to have a warranty at my home at a good price.

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

I love that my product came with this !! It’s helpful knowing I’m protected!!

Geek squad service is always reliable and worth purchasing

Never know when you need repairs, better safe than sorry.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.