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Customer reviews

Rating 4.6 out of 5 stars with 11799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,799 reviews
  • Rated 5 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my new computer if i will have an accidente o have the certain they cpul repair it ir change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and upheld the warranty with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad service yet, but i hear its excellent so i have it just in case. Doesn't hurt to have protection on your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has its one year warranty but we bought this extended one in case our grandson dropped it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great value and great price thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful and very easy to work with. The warranty has major benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the screen/display, the storage, the Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan definitely the best one in town especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't had to use it luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I highly recommend getting it if you have the opportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

    I would recommend this to a friend