Customer Ratings & Reviews

Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

Never thought this would be such a significant purchase but boy did it save me

Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient

I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

Always awesome service. They were ready for me at the slotted appt. time.

Having this protection is a must for all. They can help with any electronic devices you have.

The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

Very good coverage and gets the work done very fast.

Helped with windows 11 not downloading correctly leaving wifi missing

Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

Have not yet had to use the services for the laptop i bought

Agents were so helpful and professional. Would definitely use service again.

Geek squad always available. Never worry about getting an appointment right away. Very efficient!

Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

3-Year Accidental Geek Squad Protection always purchase