Customer Ratings & Reviews

Haven’t used it yet, but knowing I have a safety net makes me more comfortable. I had a previous laptop that I spilled a drink on and it fried it. I had no protection plan then. So this time I decided the protection plan was worth it.

When my son's laptop started to make a noise, I took it to the Geek Squad and explained that I had purchased the protection. I was informed that the protection could not be applied, until a diagnostic was done, which a separate charge of $100.

I always get the geek squad protection because it comes in handy with kids in the house. my last lenovo yoga my kids dropped and i just took it to the fine people at Best Buy and they weren’t able to repair it but they replaced it with no issues

I love this service, I would recommend getting this with any purchase.

Love Geek squad...so helpful! Had computer problems, went in and got it fixed. no problems.

good protection program. no issues so far on the technology devices.

worth the money for any issues with laptops for a school kid

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

Highly recommend geek squad as they are able to walk you through each item purchased

A little pricey for something you hope you never use. We’ll see how it works out in the future fingers crossed.

Great protection for my Yoga. Since i carry it back ad forth to school everyday and use it whole moving around my room teaching, it is worth every penny.

I always get the Geek Squad protection because I'm always going to use it. We use the laptop a LOT so things will wear out. Plus, klutzy. So it's really worth it to get the protection.

This is an excellent product for beginners to college-level students. The battery life is extended, and recharging this product is quick and effortless.

Been using geek squad for 20 years, always worth it

Helped me with my laptop. Great services and done proper

Ah crap while typing this I spilled a drink on my keyboard typing so fast rattled the cup. No worries this saves you.

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

I haven't had to use the service, and hope I never do :-), but 4-years of protection is worth the cost for the peace of mind it provides.