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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 11,805 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this protection plan numerous times on everything from our laptop to free installation on a new dishwasher. In the end we saved a lot of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't need but glad its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have and gives me a sense of added security and protection on my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    3 year accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth getting the 3 year accident protection. Have a teenager and well things happens. Always ready for anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! We definitely agree that it's important to protect your investments just in case. Hopefully nothing happens, but we'll be here if you need us!

  • Rated 4 out of 5 stars

    Online customer service geek squad was great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, reliable and safe thing It is good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good support and peace of mind. Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Ipad owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great because it was very helpful when my Daughter broke hers and instead of being out the total cost i only had to pay $49 for the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good plain in which i purchased to protected the item in which i purchased in case something happened to the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before it is always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to have a 3 year Geek Squad protection plan so that if ever need a repair the cost would be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very great because I have kids and in the past they have spilled things on my older computers. Recommend if you have kids or you yourself are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is all ways there to help you .!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents checked my device promptly and were professional with their communication and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made relative to computers and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest decision ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing I ever did definitely will get warranty on every product I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have no matter if you have children or not something always happens

    I would recommend this to a friend