Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 11,805 reviews
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very jappy woth my laptop and my external hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan is a must! The laptop needed a new battery, and a new screen. Everything was covered, and the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a homeowner, it is good to have this kind of help when a problem arises with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! We love it!!! Does everything we need it to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and friendly! I love our local Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in CYA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection for my purchases whether it it Geek Suad All State . I want coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best accidental damage protection around.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for any accidental damage that may happen. The Geek Squad is also an excellent resource for questions about a product or an issue that you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with driver printer problems on my new computer, answer questions and have figured out simple problems that are not so simple for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass on this offer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not regretting buying this protection at all. Already had the screen get cracked. Being repair right now at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treated me good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about 2 to 3 weeks but has always been good to me. They take it with no question. And if broken replace it. I always get the warranty just for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! I love this ! Buy ! Great ! I love the experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got full coverage I’m happy with the service we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad services, gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend