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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 11,805 reviews
  • Rated 5 out of 5 stars

    Great friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they were really hopefully and it did take a long time to get setvice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is a must for anything that costs over $200.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for every single laptop or computer purchase you buy. I have used my GSP multiple times saving me thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the purchase and really came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never will go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the unexpected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your computer purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective when necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Repairs have been covered, and fixed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played on it every week and surfed the internet for stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protecton Plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good protection plan if you need it for your situation. In our case, the product was used for school and we needed a quick turn around time if a accident happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase alot from Bestbuy and always get the Geek Squad protection, it has saved me plenty of $ more than once.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!