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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 11,949 reviews
  • Rated 4 out of 5 stars

    Materials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces, material are stronger that I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it for minor issue, excellent respond and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for my new computer. My son's iPad has been serviced by geeks squad in the past and we've always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN SURE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have have great service using Geek Squad Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optional plans?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for an open box i bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad total protection gives me peace of mind on my large purchases would highly recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Quick responses and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am clumsy and it's good to have this protection plan for my computer! It covers everything that happens with life's little disasters!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection you get from this plan pays for itself. Plus you can extend your protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyBuyerHighlyRecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessir!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have it. I hope I never have to use it. But it's better to have it when you need it instead of needing it and not having it.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops and iPad repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team never disappoints me. I have been using the service for probably 10 years and I’ve never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is a must for our grandson’s new laptop...he is 9 and I think his mom will have one less thing to worry about...a computer with an insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad are so very knowledgeable and friendly. Although they are the Wikipedia on computer tech, they don't make you feel inferior in your lack of tech skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't by the protection plans but I have been saved so many times by this thing and it's easy. Barely any questions asked and boom I have a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this added layer of protection gives me a greater sense of peace and comfort knowing that any issues with my device are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can ever buy anywhere no questions asked!

    I would recommend this to a friend