Customer Ratings & Reviews

My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty

We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.

The Geek Squad has been very helpful in handling all our devices!!!

The geek squad associate was not knowledgeable about the system and how the warranty works

Geek Squad protection on a Chrome book for a student is a good investment - they replaced a damaged Chromebook

I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.

Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.

With this extended protection, This computer should continue to be useful for its life

Excellent customer service, very efficient and cordial on there help.

If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

Helpful with my first broken computer that was sent to me.

amazing! Hey do such a good job I never have to worry

I love best buy warranties. There are no hidden fine lines and they commit to what they say. Awesome store to shop at.

This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.

The Greek Squad are always willing to help you with anything you need help with, just a great bunch of people to get help from.

Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.

By smart this service is important for all the devices you get!