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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 11,949 reviews
  • Rated 5 out of 5 stars

    Recommend geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad protection for my pruducts.never had a problem because they always respond and take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love working with the qeek squad they are very helpful. I do hate having to make an appt before going in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra protection can come in so handy when you have issues and need the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost for a $99 chrome book. My son broke his previous one so this will definitely come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I hope the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service, best in the industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it pays to purchase the extra warranty on anything you buy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We completely agree with this! It's important to cover your investments just in case something goes wrong. If you have any questions, concerns or anything you need help with, please let us know.

  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and quick to answer questions about the chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Everyone who has a child at home should get it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case, knock on wood never used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Get the warranty it’s better to have it then not need it then to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that both my college students don’t have to worry about accidents they are covered! Peace of mind is great and so is the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend