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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 11,948 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a good price for the amount of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for the amount of protection. I am glad we opted to add this plan for our peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Really knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Item delivered as it should. Still waiting to get free security suite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy the Extended Warranty because you get THE GEEK SQUAD!! The best Techs in the WORLD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    disaster plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this is a wait and see item if it fails or breaks then well see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids , You need to get this . I didn’t pay one cent to get this replaced . I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm give you a 5 on the review it hopers that its true i mean i don't need you now but i mitt need you later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, explain everything to me. My problem w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed And always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it very much to my surprise .. it has done everything i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our issues have been fixed quickly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must you never know. Useful and you feel better about purchases especially if using items at the workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to purchase Geek Squad service so I have a peace of mind if and when I need help. Better safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within electronic would recommend getting a warranty you never know if you if your laptop drops or cracks good to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From pass experience they replaced or refund you for the item if they don’t sell anymore

    I would recommend this to a friend