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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 11,948 reviews
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for piece of mind with the laptop I purchased for my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy in an emergency. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it....every time I buy a laptop I get the 2 years. Dropped one laptop in 6 years...and it was a quick fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is very useful and protects my computer from almost anything that looks like danger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to get your product fixed or get a replacement. I can't afford my computers and equipment every time I turn around. The warranty helps prevent that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but in the past I have had nothing but positive feedback from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to purchase the accidental coverage but 1 month to the day after my laptop purchase the touchscreen shattered and is 100% covered! Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to get the warranty on your products. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving the option, I would always consider a one year insurance plan. Life happens and Geek Squad has you covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is definitely with getting! We purchase it with everything we buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy.Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy never have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in decitions very knowledgeable and made it easy to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, this is a no brainer guys and gals. Don’t take a chance and not protect your investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, the two year is worth your money value rather than the one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 4 stars because I haven't needed to use it. But I always recommend some type of warranty when dealing with electronics. We will see what type of service they provide if and when I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad, they are the only people I trust with my computer. My local repair shop doesn’t even compare.

    I would recommend this to a friend