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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 11,948 reviews
  • Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...it's user friendly and I have no problem. The features are so easy to comprehend and I love the great photos the camera takes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are more complicated than ever. Not much is repaired. Replacement more likely. Get protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for everything it offers! I'm going to use it for everything I order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet but I feel a sense of relief knowing i have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup to have. Especially on a new laptop model that I haven’t used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get it for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I always get the added protection plan. It usually covers everything I need it to and gives me an extra assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Great customer service very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonder if extended warranties are a good value. A cracked screen or one battery change and the plan pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like ways best buy has great techs and they can fix anything, the warranty is easy to use with little to no Hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty plans are always a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for the service. Did not have to pay that much and the laptop i bought is covered for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing cracked screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me since my daughter cracked my screen. No cost at all! Geek squad was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents who help me with my devices check in and pick up were very well mannered Andrew and Jonathan. Thank you both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection. Havnt had to use this one yet. But for the price of what it covers. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already used, fast, friendly and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy almost immediately. Great to have this as a back up for the computer when working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful since my child dropped it on the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plans are very good and reliable for protecting your items, this is why I shop at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of mind, always nice to know that the pros at the geek squad have my back.

    I would recommend this to a friend