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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 11,948 reviews
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughters laptop. She’s a kid. Kids don’t plan for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with my protection plan on my computer if something was to happen to it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I never got to use, but the benefits it comes with were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff were fast and friendly my computers were way before they promised. Easy pick up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase with everything I buy at Best Buy. They have helped me out so much. It's totally worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is phenomenal service...it helps answer any questions that you have and everyone is friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet for this item but I have used it before. They’re always great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections are the best but in reality,best buy as a whole just a great company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a protection plan in place because you never know what will happen I am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i usually buy my protection and bestbuy treats me well when i have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job assembling my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this guarantee, you are safe, especially if you have a child,, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need to use this, but I'm using my laptop on the road and decided not to take a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a necessity, I don't know what I would have done without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i think its good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good i think i have not got to use it yet but hopefully its not something scammy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reassurance for new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started working from home due to the pandemic, and I have a toddler. It was easy to justify the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection 2 years Geeksquad plan for laptop. Absolutely the smartest decision to buy this, definitely a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind knowing that if anything goes wrong with my laptop getting it repaired will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service will come in handy for any repairs to my products that may occur.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We completely agree that it's important to protect your investments! If you have any questions or concerns, please let us know!