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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 11,945 reviews
  • Rated 5 out of 5 stars

    Need help with installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this Since I’m not Very computer savvy! Need help installing this! Will be bringing it in soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store clerks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really awesome! Customer service was great. I was able to turn in a product without any hassle. Nice people working very nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for the peace of mind, especially when making a bigger purchase like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife made me get the warranty. Haven’t needed to use it yet but time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection in a FLASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and relax, knowing I am in good hand with Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good for me at this time since I am using less than a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need to have protection on your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have extended protection if something goes wrong. I always buy it when I purchase electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting my items overall for the things I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and knowledgeable made my decision easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have a problem with my laptop I will take it to the Geek Squad to fix it. Good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it’s good to have it because they always take care of you when you have any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and just right term for newly-purchased electronics. Highly recommend the one-year option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans can be expensive especially after you just spent a lot of money on your product but it's so worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Here we go again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy another insurance for the one they replace since its a one time use only... They won't tell you that till you'll need a replacement ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always got extended warranty on all things i buy. Geek Squad make it so very easy if i have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad accidental protection because mistakes happen and I know I'm covered just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. Potential to save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my daughter cracked computer screen in a timely matter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad accidental squad protection. So many unknowns in our daily lives! gotta have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add-On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet but I am glad it was an option with my laptop purchase.

    I would recommend this to a friend