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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 11,945 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans for larger purposes as they frequently pay for themselves when the product breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and I hope I don't. I added this protection because I have kids and you never know what they will do. I also tend to have some bad luck every now and then. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential protection for essential devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has used the Squad for all our major electronics for over a decade. We have always been satisfied - and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection plan on my computer that I bought with best buy its good like a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality service for important working and playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great and affordable. They will quickly diagnose and have you up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as back up Olán just in case great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to the Geek Squad team is great. they provide me with timely needed answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your accidental protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure it will come in handy if needed. Better to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, helpful and very important to have with any purchase of product!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jeraldine. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I did the 3 year warranty. If anything happens God forbid I know my computer is safe with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech suggested software for my new Chromebook. As I ordered online it wasn't clear what I needed in terms of additional programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a computer without the warranty so much can go wrong today with computers. With the warranty, they don't hesitate to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gottahave1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahh yes . Yon Geek Squad have been very helpful in the past . I still use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan for computer safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding computer protection plan to take care of computers from accidental damage and hardware defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ACCIDENTAL INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get my accidental insurance just in case. Because you can never be too careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product to manage a small at home business and to complete school assignments with our daughter! It’s perfect for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in case of something goes wrong. Nee to have old computer cleaned so took it in and had it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Always purchase when I buy products from Best Buy. They solve most of your problems fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection in the past and they have provided superb service so I decided to get for my husband's new lenovo laptop.

    I would recommend this to a friend