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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 11,945 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting a protection plan on anything expensive just in case something does go wrong. Geek squad is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it, but feel secure knowing our college grandson has this extra protection for his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great amazing product not expenisve love it very easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renewing year after year for a reason. Offers excellent security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They help as much as they can in store and give lots of information about different devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't risk your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not a very expensive computer, it is worth protecting the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet, but knowing I have it makes me feel good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan and covers more than you think it would!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is great dealing with some of the people who work in geek squad ....not so much ...finally got the manager of the geek squad and was great from then on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have For Every Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the investment. This product has paid for itself over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my Laptop for sure, 3 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Laptop for sure, 3 years! Its a computer and fragile, plus i cracked my screen last time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need it for when mishaps or accidents occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental plans are must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection plans are the best. You can't go wrong with there plans at all. Especially there accidental plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was needed for our son attending college. Very important to buy the accidental protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price that I paid for Geek Squad, it is not worth it. I would prefer to have a plan that allows customers to replace items with newer items. Especially for the product a customer pays for. Overall accidental protection is great but is not really used for those who are very careful with their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always come in handy for any electronic I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get the laptop I’ve wanted and having the protection to go with it makes it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to protect your product at Best Buy. Usually easy transaction when products start failing

    I would recommend this to a friend