Customer Ratings & Reviews

Protection plans from Geek Squad must have Don't let your electronic go unprotected

It is a great option to buy because it will protect your first computer!

I can not review because I have not use this service. I know that it is good to have an insurance just in case..

I can not review because I have not use this service. I know that it is good to have an insurance just in case..

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Best Buy provides great insurance coverage on electronics, never an issue getting things fixed or replaced as needed.

Always get protection for my electronics never know when something happend

Geek Squad always shows up on time and answers all my questions

Ready helpful and i think everybkdy should purchase with items they expect to keep for a long time

Program lets you take in any computer you own, no matter how old, for basic services such as viruses etc.

This is a great protection plan to have just in case something goes wrong with the product.

Every item i purchase gets protected. You cant beat there no hassle customer care!

My grandson wont put it down, perfect gift for any child.

Staff was very informative and led me in the right direction.

Glad I had this , was never working right , finally brought it in and it had to be replaced!

Love that I got the protection for my laptop. Geek squad always helps. It’s always nice to be protected.

Totally recomended people shuld always buy this no questions ask it is great product

They checked determined right away that it was the computer not the user - hard drive crashed and immediately ordered a brand new replacement

Definitely worth the money. I recommend that you purchase if you are getting a laptop or something.

Always take advantage of them. Having additional protection is worth the small cost.