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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11946 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 11,945 reviews
  • Rated 5 out of 5 stars

    Hope it's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, haven't needed yet, but I hope it's real good help and protection when my laptop gets wonky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, but I felt it important to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without it. Bestbuy is great with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good service and they did what they needed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad in my back pocket just in case my computer stops working they can help me it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMLY EXCITED TO HAVE IT GREAT PLANS THAT EVERYONE SHOULD HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service that is a must when buying an electronic in case an accident may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sense of Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job diagnosing and working on the computers purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some reliable to call for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have someone come to my house for technology issues when I can’t figure it out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I year protesting plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They are doing their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great value to my peace of mind for any technical issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service but it was worth having it being that this was for my daughters computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful clerks! They pretty much helped me with everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my sons gaming, he said he loves that it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very helpful service. I've only had to go once since buying my laptop, but they were very nice and prompt and resolved my issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is to be commended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken advantage of it on a couple of occasions. They took great care of me.

    I would recommend this to a friend