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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 11,948 reviews
  • Rated 5 out of 5 stars

    Get the protection plans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! It’s worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just incase their is an unexpected issue. Used it a couple of times and paid for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just incase their is an unexpected issue. Used it a couple of times and paid for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very familiar with the Geek Squad Protection on many of my devices so I have no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the three year protection because I don’t have to worry about anything happening to my Labtop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't need them very often but they get the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I don't make an appointment they are very helpful. Everyone who works Geek Squad are very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents and service for the money. They are knowledgeable about m9st anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get this!! It has saved me so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a warranty. You never know when something will happen, you will want to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy repair. Or replace. When you call to repair. Always ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my trustee protection helps you at ease and never have to worry and totally worth gettinf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my device will be protected for a full year. Plan covers quite a bit. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yeah. Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage for breakage alone is worth this warranty. So happy to not worry about any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me assist with the laptop that did not turned on anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hivuvujvvuvvjjvvjvjjvvjvjvjvvjj bjbkvkvkbjvkjvbkkbnklnlnon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great at replacing your computer when it needs fixed. Always satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

    I would recommend this to a friend