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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 11,948 reviews
  • Rated 5 out of 5 stars

    Reccomended !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this to anyone looking for it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have. Covered me for an unexpected accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully no accident. I took out 2 Years accidental Greek squad protection just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Best Buy allows you to buy protection plans. They do a good job when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives polite and friendly customer service. Happy with our purchase. Will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is awesome..I to resign again after my 1 yr is up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the greek squad will be able to answer my question and give me help if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it or lose it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to avoid “accidents” is to use protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ur buying anything from Best Buy pls get the geek squad coverage that’s ur best bet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the Gerk Squad yet for this product yet, I'm excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Gary, you're getting 25 points for this review!Hi Gary, you're getting 25 points for this review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we always use it we will never not get a plan from Best Buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I feel the same way and purchase protection on everything just in case something goes wrong. It's great to have peace of mind on your investments. If you ned any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    Need To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Geek Quad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accidental Geek Quad Service Plan, has provided great services for my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always helped me solve the problem with my laptop to little to major Issues with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with taking out Geek squad. It’s less than having to replace a damaged item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need it but was reassuring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed it, but it was very reassuring to know that I had it while I did.

    I would recommend this to a friend