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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 11,948 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing our equipment is protected - especially since we travel with is so frequently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great. Everything's covered, including my dog using it for a chew toy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another laptop, and had it about 6 months or so. I closed the lid and next day it had a 1 inch black line on The right hand side of the computer. Due to coded I wasn't allowed to bring it in right away. They sent off my laptop to be repaired. 2 weeks later found out that it could not be repaired. They did give me full price for the laptop however I still had to buy a new 3 year warranty. I was bummed about that. So it's just an OK coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection is a plus for my son's Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this feature, but I like the comfort of knowing I have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really get protection plans anywhere else but highly recommend for your Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chrome laptop works very good. No problems Easy to navigate. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. I hope i never need it but if i do im happy its there. Decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy explained all about the Laptop. He made it easy for me to set it up. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will buy geek squad warranty. This is one of the reason Best Buy is a wonderful company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to use this service as of yet thank God I have an in place just in case

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have when you buy open box with protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t go wrong with this purchase just what she needed Ace the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My guardian angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have some time to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3080 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely capable laptop, but for the price it just isn't reasonable over the 3070 variant. Would recommend if price isn’t a factor .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best geek squad service offered! I recommend this to everyone and everyone’s computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to add extra warranty and can’t go wrong with geek squad

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need than need it and not have it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Set Me At Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i love geek squad protection because they will do everything in there power to help you at and give you 100% customer satisfaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Was able to answer my questions

    I would recommend this to a friend