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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 11,948 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful for my non-techno self. They are much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks and answers all questions when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Protection Plan for Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coverage u don’t need to deal with a third party used this plan for so many items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is must with any electronic purchase!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must with any electronic purchase!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    expensive but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad protection is expensive. However, they do honor the protection and are willing to replace the broken device if they cannot fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. The warranty and coverage is always great along with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hear good things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've sprung for the protection plan. I've heard good things from other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with electronics! Love it! They are very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is something you should always pay for. They help out amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me on my last laptop purchase, I didn’t have to buy a brand new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So easy and fast shipping. Works fast. Very good graphics. Smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to use our accident insurance coverage, but we do think it's important to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really use it frequently & I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for all of your purchases, I think they have a new program now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's Geek Squad protection plans. I will not purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I got a protect plan on my product so I won’t have to worry about damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guarantee was purchased with the lap top, it left me more relaxed, as it seemed very fragile. I didn't have to use it. I thought the price was high.

    I would recommend this to a friend