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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 11,948 reviews
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection, good decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the replacement plan if something happens to my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comluter support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ways purchase Geek squad because they always handle my tech. ques and/ or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT…….………………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad yay!,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always can help when things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Go Without Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. If anything happens to your item, worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do! very easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great service when I need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten GeekSquad protection plans before and have never had issues. If you have toddlers then this is a must. You WILL need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Will set up your computer software for you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pay attention to details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would doubt if I was paying attention to the sales person's pitch for this service. I suspect that I made the mistake of not hearing details well. I thought I would pay a one-time fee, and in hindsight, it is a monthly fee. I had a good experience with this service plan a few years ago, so I suspect that I agreed to buy it while not paying attention. A worthy warranty plan for some items, be sure you understand the total fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been excellent. They are helpful over the phone and in person. Glad I got the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection plan. It's definitely worth the money and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent yet had to use it (which is a good thing) but I bought it for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel with your laptop this will pay for itself the first time you drop it. Not to mention the online and in person support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for anyone even the tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy for this purchase I have the geek squad at my disposal. They have been a great help in getting my laptop up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable agents that will help you. They know pretty much anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kings what does good wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected all my devices Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this service so in not sure I can give you any advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty for sure! I like it so far!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alexis. Thanks for sharing this with us! We feel the same about protecting your investments just in case. We're glad you like it! Hopefully you don't need to use them. But you're covered if you do! If you have any questions or need help, feel free to reach out!

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the best and I will never buy anything without it again. It worth it

    I would recommend this to a friend