Customer Ratings & Reviews

Geek squad always explains any issues with my computer. They work fast and efficiently.

awsome for people who are clumsy and have animals that are in your space

The Best Buy Geek Squad protection warranty is the only one I buy. It always pays for itself.

I have not have to use it with this computer but The Geek Squad service at Best Buy is great

The agents have been very helpful with ensuring software was installed correctly.

great! my laptop was not working so I brought it in and they replaced it since I had this plan!

I have not had to use this yet, but do you the geek squad for assistance

THIS Protection is something you need the Salesperson was awesome and no pressure in getting this product

5 PC LT last 25 or so years and Squad folks have saved me and info several times. Great product support.

great offer for any inconveniance. very good deal

Gives you a peace of mind for atleast the years subscribed for.

Haven't had to use it yes so thats good. Plenty of broke stuff over the past so hope this helps.

If you ever have had an "oops" with your computer, consider this protection. Saves a lot of worry!

good good good good good good good good good good good good good good good good good

Always provide great service and warranty. I recommend getting the coverage.

My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

I always get geek squad protection it has helped so much. They don’t give you the run around they take care of you nicely.

Protection at its best, I am expecting good service when it will be required from the GeekSquad.

Geek squad is always the best. That is why is love getting all of my devices from Best Buy!

it like the condom in my wallet, I haven't used it yet, but Im glad I have it