Customer Ratings & Reviews

Great protection for my laptop and the support is excellent.

This is best geek squad protection to have on your computer.i will buy it again

This is a must for a college student. It is a peace of mind

What can a parent say. Got to have something to cover your... When you get jump scared and spill your drink

I haven't had to use this service but I have piece of mind knowing it is there.

I have nothing but good to say about geek squad. They get it right the first time.

Luckily, I haven't had to use this yet, but I know geek squad will take care of any issue that might come up.

My laptop screen went out after a few weeks. Glad I had the warranty for the easy fix.

The Geek Squad protection its a must have. I skates purchase it but rarely use it.

Don't know have not had to use this. I'm sure when I have to it will be great.

Great coverage for your product. I can only recommend the best!

I didn't end up needing this service, but it was nice to know it was available.

Oversell of products from Bestbuy. Only recommended if you are not responsible with your products.

Can’t go wrong with geek squad protection. I almost always get a protection plan.

Great battery life on the computer. Easy use. Bright screen

Very good service they always have good customer service very friendly

It’s always smart to get geek squad for all your electronics for just in case.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Haven't used it yet, but from my past experiences, Best Buy comes through every time.

Perfect to keep my products safe for my children. Also, the service is awesome.