Customer Ratings & Reviews

Bought it. Hopefully wont have to use it. I feel confident with the purchase.

Haven't had to use yet and hope don't. But got it just in case.

Great product. A great price. Couldn't ask for anything better.

I never used it my computer is still running fine it’s been 2 years now

The agents mounted my tv and connected it to every app I needed

Recommend 2 year accidental protection on any electronic devices purchased.

I NEVER leave Best Buy without a Geek Squad Protection Plan

I recommend getting a warranty on all electronics devices because if something goes wrong you're covered. Just read the fine print on what's covered.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

NEVER buy a computer with out a Geek Squad Protection Plan!

yOU CAN DEPEND ON GEEK SQUAD......................

The Geek squad is always a great option for help needed with setup etc

They are the best!! Got me all hooked from the old to the new

Bought this as an insurance policy were something to go wrong.

could you ever go wrong with out accidental damage protection?

The best decision ever and the service when needed was awesome.

Great great buy!! More money in your pocket if something breaks.

The Geek squad service has been a lifesaver for me, they have helped me on numerous occasions.

Always worth it for those just in case times. You never know.

Have not had to use this yet, due to the quality of my computer