Customer Ratings & Reviews

This service is great for college students away from home.

Don't get this protect plan if you believe you are going to get your money's worth, which you aren't. I had my laptop for about 8 months when it fell off my bed one night while I was studying late and night and it left a tiny crack and blob of yellow ink in the top left corner. I didn't think it was bad, but I brought it in to the Geek Squad just in case to have it fixed and repaired. They shipped it out, had the screen ordered, and would ship it back to my house. This was supposed to take 2 weeks. A month later, they call me and tell me they aren't going to get a new screen for my laptop because its on back order with no restock date. So they say they will refund me for my original purchase price of the computer. They do that, but then I have no more protection plan. I only used 8 months of the 3 year protection plan and they wouldn't give me anything back for the 2 years and 4 months I still had. That was $259 for 3 years and I get none of that back. And best of all, the laptop I got 8 months ago was on sale, so if I wanted to get the same computer with the refunded money, it would have been a $150 up-charge, with no protection plan! I would have had to pay another $259 for another 3 years!! I am doing just fine now with my non-protected up-charged laptop. Just don't get this plan if you think they will fix or protect your laptop, because they won't.

I definitely recommend getting this 3 year warranty plan!

I do t even remember buying this! The protection stuff is kind of a ripoff for most things, only buy for major appliances you intend to use daily and for much longer than two years, otherwise it’s just a cash grab

The agents are generally taking good care of the problems and are helpful!

Got me a new charger for no cost when it’s usually $99

Very good protection product and would recommend to family and friends

Had to use it to fix my computer twice. The second time my computer broke they gave me my money back.

You never know whats gonna happen. Insurance is the best policy

Not sure how this Softwate really works. Let's home it work good

GSP is the best. We have no worries when it comes to accidentals.

The best purchase I have ever made. Fantastic service.

My family and I are hoping for the best with this product. Haven't use it yet but we are hopeful.

The Geek Squad sent a how to email every time I purchased a product.

Bought this for my daughter and she loves it! Thank you

This is a must have for all your computers, I wouldn't be without.

It's great to have piece of mind. Drops, spills are protected.

I bought it because you just never know if you're going to need it.

i bought protection for my new Dell 15.6in 16gb Ram 1TB HDD

This was a smart item to purchase for my child's laptop. Glad I got it.