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Customer reviews

Rating 4.6 out of 5 stars with 11944 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 11,944 reviews
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the addition for extra peace of mind. love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for AccidentProne people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy add on warranty by GreeKSquad to secure your laptop from unknown issues. The price for the warranty was affordable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my hacked computer to the gerk squad. They were quick to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the help I need every time for my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a little Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Makes Life Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I never got it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is like new again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it and hope I never do, but if I do at least I can call upon a geek

    I would recommend this to a friend