Customer Ratings & Reviews

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

So far no problems with the laptop. At least I have Greeks squad just in case

I always buy the 3 year accidental damage warranty. I've been buying computers for 3 teenagers, and let me tell you, accidents happen.

Great service! Quick expertise. Never had any issues.

Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

If something happens in 2 years with ur device you can get a brand new one with no worries

I really like my laptop. works well for the price I paid

There are the best in the business. I have never had an issue

Great! And essential. Recomend addind in any purchase.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

Geek squad protection actually makes life better great associates at BBY