Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11994 reviews
(11,994 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope we don’t need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, a bit pricey. However, you never know when you will need to really use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Willy. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Haven't had to use it yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy peasy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Its nice to have that protection just incase i need it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always pleased with the Geek Squad. They never let me "go" down!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped repair my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For once, Honest techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the &
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always always renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're so glad you've had an awesome experience. It's definitely important to have your computer in tip-top shape. if you have any questions or need help, please reach on out to us.
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
cannot remember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
